Omnichannel Product Suite & Technical Briefs

Enterprise Communication Products & Channel Briefs

Explore dedicated technical briefs and interactive sandboxes for each communication channel supported by QualtriqEngage. Built with carrier-grade reliability, visual builders, and developer REST APIs.

Visual & HTML Engine

Email MJML Studio

Procedural row-column drag-and-drop builder compiling into bulletproof responsive MJML with dynamic handlebars merge tags and AI copywriter.

Drag-and-drop MJML 4.x compiler
OpenAI & Anthropic AI copywriter
Spam heuristic & inbox preview testing
Multi-provider routing (SES, Resend, Postmark, Twilio)
160-Char GSM-7 & DLT

Enterprise SMS & DLT

Carrier-direct SMS gateway with real-time character concatenation counter, Indian DLT compliance, US 10DLC headers, and sub-second OTP queue.

160 GSM / 70 Unicode character counter
DLT Entity & Template ID verification
Sub-second priority queue for 2FA OTPs
Multi-carrier automated fallback routing
Rich Media & Actions

RCS Business Messaging

Upgrade SMS to interactive Rich Communication Services with verified brand checkmarks, rich product carousels, action chips, and automated SMS failover.

Verified carrier brand badge checkmarks
Interactive cards, carousels & video headers
One-tap action & suggested reply chips
Zero-latency automated SMS fallback
AI Speech & Keypad DTMF

AI Neural Voice & IVR

Script AI neural voice calls, multi-language text-to-speech audio in 40+ languages, interactive keypad DTMF menus, and answering machine detection.

Ultra-realistic neural AI speech synthesis
Interactive keypad DTMF branch menus
Answering Machine Detection (AMD)
Live call handoff and audio recordings
Meta HSM Approved

WhatsApp Cloud API

Official Meta Cloud API approved templates for Marketing, Utility notifications, and Authentication OTPs with rich PDF/image headers and read receipts.

Meta Cloud API approved template categories
Interactive Quick Reply & Call-To-Action buttons
Document, Image, and Video media headers
Real-time double-blue-tick read receipts
Agency & Enterprise

Multi-Tier White-Label

Rebrand the entire omnichannel suite under your company's brand, custom CNAME vanity domain, dynamic CSS theme tokens, and isolated Bring-Your-Own-Database.

Custom CNAME domains with automated SSL
Dynamic theme & CSS design token engine
Multi-tier tenant & client sub-account billing
Bring Your Own Database (BYODB) isolation

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