Privacy Policy

1. Introduction

Welcome to QualtriqEngage ("we," "our," or "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your data when you use our self-hosted email builder platform.

2. Data We Collect

As an open-source, self-hosted platform, the amount of data we "collect" depends on how you use the software.

• Account Information: When you register on a QualtriqEngage instance, we store your email address and an encrypted hash of your password.
• Campaign Data: This includes email designs, templates, recipient lists, and campaign settings you create within the application.
• Tracking Data: If enabled, the platform collects data on email opens and link clicks to provide you with campaign analytics.

3. How We Use Your Data

We use the information collected primarily to provide and improve the platform's functionality:

• To provide core services (building and sending emails).
• To manage your account and authentication.
• To provide analytics on your email campaigns.
• To improve the user experience and platform performance.

4. Self-Hosting & Data Sovereignty

One of QualtriqEngage's core principles is user freedom. When you self-host QualtriqEngage, you are the data controller. All data (contacts, campaigns, settings) is stored on your own infrastructure. We do not have access to your database or the emails you send through your self-hosted instance.

5. Third-Party Services

QualtriqEngage integrates with third-party email providers (like Resend or Mailgun). When you send emails, your data and your recipients' data will be processed by these providers according to their own privacy policies. We recommend reviewing the privacy policies of any third-party services you connect to QualtriqEngage.

6. Security

We implement industry-standard security measures to protect your data, including password hashing and secure API key management. However, as with any software, the security of a self-hosted instance also depends on your own server configuration and maintenance.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of any significant changes by posting the new policy on this page and updating the "Last Updated" date.